--- title: "AI dispatch agent for towing and roadside companies" description: "An AI voice agent that answers every stranded driver, checks they are safe, takes the location, and hands the job to your drivers, built on Speko." canonical: "https://speko.ai/solutions/towing-roadside-dispatch" last-updated: "2026-11-05" --- > ## Speko page index > The complete index of every page on this site is at: https://speko.ai/llms.txt > Read it before exploring further. It lists the exact Markdown URL for every canonical HTML page. # AI dispatch agent for towing and roadside companies Solutions Checks the driver is safe, takes the location, hands off to dispatch. Press the sphere to call [Build your own](https://platform.speko.ai/sign-in) Harbor Road Towing 1. Dispatch Harbor Road Towing dispatch. Are you somewhere safe right now? 2. You My car broke down on the highway. Try saying “My car broke down on the highway.” “How long until a truck gets here?” ## The calls it takes - A driver is stranded at night. - Calls arrive on nights, weekends, and after storms. - The caller cannot say where they are. ## What the agent does 1. ### 1Check the caller is safe If not, tells them to move away from traffic and call 911. 2. ### 2Take the location Cross streets, a mile marker, or a landmark, plus a callback number. 3. ### 3Take the vehicle and the problem A tow, a jump start, a flat tire, or a lockout. 4. ### 4Give a rough arrival time Transfers to your dispatcher when a person must decide. 5. ### 5Keep the record Location, vehicle, and transcript are in the console. **See an example call** Written for this page. It is not a recording. Harbor Road Towing Harbor Road Towing dispatch. Are you somewhere safe right now? Caller I'm on the shoulder of the highway. My car just died. Harbor Road Towing Please stay well away from traffic. Where are you, and which direction are you heading? Caller Highway 9 northbound, just past exit 14. Harbor Road Towing Got it, Highway 9 northbound past exit 14. What is the vehicle? Caller A gray Honda Civic. Harbor Road Towing A truck can reach you in about 25 to 40 minutes. What is the best number for the driver to call when close? Caller 555 0123. Harbor Road Towing A driver will call that number when close, and confirms the price before any work starts. ## Build it on Speko 1. ### 1Describe the call Write the greeting, what to collect, and when to hand off to a person. 2. ### 2Connect what it needs Plug in calendars, CRMs and APIs. Add a knowledge base of your hours and policies. 3. ### 3Give it a number Buy a Speko number, or bring your own over a SIP trunk. 4. ### 4Test before real calls Run it against simulated callers and read the scores. 5. ### 5Go live and read every call Each call has a transcript, per-turn latency, and a recording. [Get started free](https://platform.speko.ai/sign-in) $10 in credit on signup ## What it costs $0.09 per minute. A 3 minute inbound call on a Speko number is from $0.30. **Cost details** - $0.09 per minute on Speko infrastructure, across speech-to-text, the language model and text-to-speech. - Phone calls on Speko numbers add the carrier's charge for the call, including its taxes and fees, plus 20%, at least $0.01 per minute inbound and $0.015 per minute outbound. US calls usually cost the minimum; some international routes cost more. Calls over your own SIP trunk add nothing. - A Speko phone number costs $1 setup and $2 a month for most numbers, paid from your credits. A number the carrier prices higher sells at the carrier's setup price. - Calls bill from answer to hang-up. Ringing, unanswered calls, and calls where the agent never speaks or that fail on our side cost nothing, refunded automatically. [See the full pricing](https://speko.ai/pricing) ## Questions **Does the agent answer at night and on weekends?** Yes. The agent answers whenever the number rings, so a call at 3 in the morning is not sent to voicemail. You decide in the workflow which calls go to a person. **Can it pass a call to my dispatcher?** The agent can transfer the call to a person. A blind transfer hands the call over at once. A warm transfer lets the agent speak to the person first. You decide in the workflow when each one happens. **Does the agent quote prices?** Only if you tell it a price. The demo agent never quotes a final price and says the driver confirms the price before any work starts. **Can I keep my existing dispatch number?** Yes. Bring your own number over a SIP trunk, or buy a Speko number in the console. Calls over your own SIP trunk add no telephony charge from Speko. **What does a dispatch agent cost?** A call costs $0.09 per minute on Speko infrastructure across speech-to-text, the language model and text-to-speech. A Speko phone number adds the carrier's charge plus 20%, at least $0.01 per minute inbound. A 3 minute inbound call on a Speko number is from $0.30. Signup includes $10 in credit. More solutions - [Law firms](https://speko.ai/solutions/law-firm-intake) - [HVAC and plumbing](https://speko.ai/solutions/hvac-plumbing-dispatch) - [Moving companies](https://speko.ai/solutions/moving-company-quotes)