--- title: "AI intake agent for law firms" description: "An AI voice agent that answers every call to your firm, collects the matter and a callback number, and books a consultation, built on Speko." canonical: "https://speko.ai/solutions/law-firm-intake" last-updated: "2026-11-05" --- > ## Speko page index > The complete index of every page on this site is at: https://speko.ai/llms.txt > Read it before exploring further. It lists the exact Markdown URL for every canonical HTML page. # AI intake agent for law firms Solutions Answers every call, collects the matter, books the consultation. Press the sphere to call [Build your own](https://platform.speko.ai/sign-in) Larkspur Law Group 1. Intake Thank you for calling Larkspur Law Group. Are you calling about a new matter, or an existing one? 2. You I was in a car accident last week. Can someone help me? Try saying “I was in a car accident last week. Can someone help me?” “I need a lawyer about a problem with my landlord.” ## The calls it takes - A new client calls after hours and reaches voicemail. - The front desk is on another call. - An urgent matter needs the right person today. ## What the agent does 1. ### 1Answer Says whose firm it is and asks if the matter is new. 2. ### 2Collect the facts Name, number, kind of matter, a summary, and how urgent it is. 3. ### 3Send urgent calls to a person Emergencies transfer to an attorney. Danger means 911. 4. ### 4Book the consultation Offers the next open slot from your calendar. 5. ### 5Leave a record The transcript and recording are in the console. **See an example call** Written for this page. It is not a recording. Larkspur Law Group Thank you for calling Larkspur Law Group. Are you calling about a new matter, or an existing one? Caller A new one. I was in a car accident last week. Larkspur Law Group I'm sorry to hear that. Is everyone safe now, and are you hurt? Caller I'm okay. My neck is sore, but I'm okay. Larkspur Law Group Thank you. I can't give legal advice, but I can set up a consultation with an attorney. What is your name and the best number to reach you? Caller Dana Reyes, 555 0142. Larkspur Law Group Thanks, Dana. The next open consultation is tomorrow at 10 in the morning. Does that work? Caller Yes, that works. Larkspur Law Group You're booked for tomorrow at 10. An attorney will call you at 555 0142. Is there anything else I should pass along? ## Build it on Speko 1. ### 1Describe the call Write the greeting, what to collect, and when to hand off to a person. 2. ### 2Connect what it needs Plug in calendars, CRMs and APIs. Add a knowledge base of your hours and policies. 3. ### 3Give it a number Buy a Speko number, or bring your own over a SIP trunk. 4. ### 4Test before real calls Run it against simulated callers and read the scores. 5. ### 5Go live and read every call Each call has a transcript, per-turn latency, and a recording. [Get started free](https://platform.speko.ai/sign-in) $10 in credit on signup ## What it costs $0.09 per minute. A 3 minute inbound call on a Speko number is from $0.30. **Cost details** - $0.09 per minute on Speko infrastructure, across speech-to-text, the language model and text-to-speech. - Phone calls on Speko numbers add the carrier's charge for the call, including its taxes and fees, plus 20%, at least $0.01 per minute inbound and $0.015 per minute outbound. US calls usually cost the minimum; some international routes cost more. Calls over your own SIP trunk add nothing. - A Speko phone number costs $1 setup and $2 a month for most numbers, paid from your credits. A number the carrier prices higher sells at the carrier's setup price. - Calls bill from answer to hang-up. Ringing, unanswered calls, and calls where the agent never speaks or that fail on our side cost nothing, refunded automatically. [See the full pricing](https://speko.ai/pricing) ## Questions **Does the agent give legal advice?** Only what you allow. You write the rules in the agent's prompt. The demo agent on this page is set to never give legal advice, never say whether the caller has a case, and never promise an outcome. **What happens when a caller needs a person?** The agent can transfer the call to a person. A blind transfer hands the call over at once. A warm transfer lets the agent speak to the person first. You decide in the workflow when each one happens. **Can I keep my firm's phone number?** Yes. Bring your own number over a SIP trunk, or buy a Speko number in the console. Calls over your own SIP trunk add no telephony charge from Speko. **Are calls recorded?** Every call has a transcript and a recording in the console. Rules on recording calls and on telling callers differ by state and country, so check them for the places your callers are. **What does an intake agent cost?** A call costs $0.09 per minute on Speko infrastructure across speech-to-text, the language model and text-to-speech. A Speko phone number adds the carrier's charge plus 20%, at least $0.01 per minute inbound. A 3 minute inbound call on a Speko number is from $0.30. Signup includes $10 in credit. More solutions - [HVAC and plumbing](https://speko.ai/solutions/hvac-plumbing-dispatch) - [Towing and roadside](https://speko.ai/solutions/towing-roadside-dispatch) - [Moving companies](https://speko.ai/solutions/moving-company-quotes)